They do not remove ITC missed payment flags

Vodacom failed to update my account in ITC , it shows a January payment was not paid and missed but was settled and paid in full end of January 2025. When i called the accounts department it was stated it will be upodated10.03.2025 as this is when they submit everything, and it still has not been done. I called again in April 2025 again apologies they will do it immediately and ensure it is done in April 2025.

It is now 5 May 2025 it still reflects as missed,

Vodacom really doesn't care that missed payments that is reflecting incorrectly negatively affects your name causing numerous things to your name.

I have disputed this now since February 2025 with no assistance or correction.

Your service is pathetic!!!!