They do not care.
My Ref:*** *** till today not attended to. Escalated twice but no joy. This issue is still outstanding and Vodacom does not care about its customers. Soon I will be gone, cancelling my contracts as they reach there end of 24 months after 24 years, good bye.
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Vodacom's replyOfficial
06 Nov 2019, 07:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2019, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team