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zanele S
1 reviews | Active since Jun 2013
01 Feb 2016, 12:22
THEY DEBITED MY ACCOUNT BEFORE THE PAY DATE
They are claiming that when I signed my contract which says last working day of the month not last day of the month.I feel that I was very misled because if I was not paid yet they went ahead and debited my account its unfair.I have cancelled my debit order and really feel that I was treated unfairly.I now have to pay R100 charges and also pay bank charges for the unpaid fee.
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Replies (1)Vodacom's replyOfficial
01 Feb 2016, 15:04Hello zaneles5,
Thank you for your posting.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply01 Feb 2016, 15:04
Official
Hello zaneles5,
Thank you for your posting.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
