They can't even get an upgrade right

Item: Vodacom
Rating: 2
Author: Devina S

Can someone please go to my sales phone where I asked for caller ID and will pay. I'm so tired of requesting things and have to follow up because I didn't get it. Still no call ID.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

02 Aug 2025, 08:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply02 Aug 2025, 08:08

Official