TC
Tiyiselani C
1 reviews | Active since Jul 2018
10 Jun 2020, 10:43
They cannot provide a service in anyway.
I have waited for over a month to get someone to come do the fibre installation ( and you FAILED to do that. Last week I called several times to cancel my order and to this day nothing has been done. You can not provide a service in anyway. What is it that all these people I have been talking to via the phone can actually do beside picking up the phone?
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Vodacom's replyOfficial
10 Jun 2020, 11:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2020, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team