MM
Morwesi M
1 reviews | Active since Jun 2020
22 Feb 2023, 10:16
They cancelled the wrong contract
Vodacom canceled the wrong contract! I want it returned with all the airtime and data with immediate effect. Your consultants can't read. The email was clear which contract I'm cancelling.
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Replies (2)
Vodacom's replyOfficial
22 Feb 2023, 11:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2023, 11:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Morwesi M's updateReviewer Update
22 Feb 2023, 12:10I need to make calls today.
Please reinstate my account today and cancel the correct number
Please reinstate my account today and cancel the correct number
MM
Morwesi M's update22 Feb 2023, 12:10
Reviewer Update
I need to make calls today.
Please reinstate my account today and cancel the correct number
Please reinstate my account today and cancel the correct number