They cancelled my email!!!!!!!

Item: Vodacom
Rating: 1
Author: Marna L

Vodacom cancelled my data nr to which my business email is linked to. They escalated my query. No response. 3 weeks now. Consultant just told me I would lose my emails.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

23 Jun 2019, 18:30

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply23 Jun 2019, 18:30

Official

Vodacom's replyOfficial

24 Jun 2019, 11:38

Dear Marna

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.

We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Vodacom's reply24 Jun 2019, 11:38

Official