They can't even cancel things properly!

<p>I put in a request telephonically to do an upgrade on my expiring contract... They had stock of the phone and assured me it takes 2-5 working days to deliver...</p> <p> </p> <p>5 days later, I call to enquire and they say there was no confirmation from the "confirmations dept"</p> <p>the next day I call and there's no order number generated...</p> <p> </p> <p>Eventually 2 weeks later I call and they say, an order number has been generated but they have no stock and have no idea when the stock will come in, so I ask them to cancel the upgrade request and I'd rather go to the store. "Denzel" said he logged the request I must call and ask for him in 2 days to confirm.</p> <p> </p> <p>By this time I had "exhausted my allocated free customer service calls and had to PAY for further enquiries"</p> <p>I called back in 2 days and was assured that the next day (thursday) I could go into a store and upgrade.</p> <p>On Friday (today) I called again to confirm, and was told no cancellation request was ever logged.</p> <p>"Lindelani" promised me he would sort it out for me now now and call me back in an hour, he never called back.</p> <p> </p> <p>I am sick of their service and they call themselves the "best" (hahaha) service provider in the country.</p> <p> </p> <p>Telkom/8ta is a million times better!</p>