They Can Never Help.

Item: Vodacom
Rating: 1

I've been having issues with my WiFi data lately & I tried calling vodacom care so many time & no answr, went to the shop & they couldnt help either, but again gave me the care line, tried calling again & same thing, they having high call volumes like every time you call its the same. I'm going to rather change my WiFi to someone who can help.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

04 Jan 2022, 10:45

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply04 Jan 2022, 10:45

Official

Best regards,

Vodacom's replyOfficial

04 Jan 2022, 10:53

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team

Best regards,

Vodacom's reply04 Jan 2022, 10:53

Official

Best regards,

They Can Never Help.

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