1 reviews | Active since Nov 2016
THEY BILL ME R11000 AND SEND ME FROM PILLAR TO POST WHEN I ASK FOR THE ITEMISED BILLING
<p>Vodacom has been abusing me after using them for more than 10 years!! They first block my phone without ever having informed me of excessive data usage - when i call to ask for an itemised billing, I am not assisted because the case is taken to legal and I cannot get an itemised billing. </p> <p> </p> <p>Noone wants me to see how a phone that usually charges R1000 is now immediately on R11,000. </p> <p> </p> <p>I want my billing please and after that I want a cancellation penalty so I can eft that and be out. Thanks,</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
