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Dean-Claudé Eybers

1 reviews | Active since Jun 2024

12 Jun 2024, 14:13

They are the most useless company in the world !!!!!

My contract has come to an end, I still get billed every month even though they have suspended my number. I have no way to contact their customer support. It's seeming impossible to settle the outstanding amount even thought there should be no outstanding amount as I no longer have a active contract with them. Their service is the worst I have ever seen in my life.

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Replies (1)
Vodacom
Vodacom's reply13 Jun 2024, 08:04
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team