jJ
joey J
1 reviews | Active since Aug 2013
29 Sept 2021, 11:42
THEY ARE SUPPOSE TO ...
THEY ARE SUPPOSE TO BE AT MY HOUSE NOW BUT YET AGAIN THEY DID NOT PITCH TO FIX MY FIBER LINE THAT IS OUT OF ORDER WITH IN 24HRS BEING FIXED AFTER WEEK AND A HALF! THEY MAKE APPOINTMENTS WITHOUT CONTACTING YOU AND THEN DONT PITCH FOR THERE OWN APPOINTMENT AND WHEN YOU PHONE THE NUMBER FOR UNIVERSAL PROJECTS MANAGEMENT COMPANY *** THE CONTRACTOR THAT THEY SEND THE NUMBER DOES NOT EXIST!
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Replies (2)
Vodacom's replyOfficial
29 Sept 2021, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Sept 2021, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
jJ
joey J's updateReviewer Update
21 Oct 2021, 11:25MY FIBER IS STILL OFF!!!!!!!!! IT WAS ON FOR A 8 DAYS THEN IT IS OFF AGAIN. NOW THEY PHONED ME THEY WILL ONLY BE COMING OUT ON SATERDAY!!!!!!!! REALLY VODACOM DOES NOT HELP THERE CLIENTS AND DONT CARE IF YOU PAY DOUBLE FOR THERE ****TY SERVICE!
8 DAYS ON 8 DAYS OFF REALLY WHO CAN AFFORD TO PAY DOUBLE FOR A SERVICE THEN THEY GIVE YOU R170 DISCOUNT WHERE YOU HAD 8 DAYS OF SERVICE IF YOU ARE LUCKY!!!!!!!!!!!
8 DAYS ON 8 DAYS OFF REALLY WHO CAN AFFORD TO PAY DOUBLE FOR A SERVICE THEN THEY GIVE YOU R170 DISCOUNT WHERE YOU HAD 8 DAYS OF SERVICE IF YOU ARE LUCKY!!!!!!!!!!!
jJ
joey J's update21 Oct 2021, 11:25
Reviewer Update
MY FIBER IS STILL OFF!!!!!!!!! IT WAS ON FOR A 8 DAYS THEN IT IS OFF AGAIN. NOW THEY PHONED ME THEY WILL ONLY BE COMING OUT ON SATERDAY!!!!!!!! REALLY VODACOM DOES NOT HELP THERE CLIENTS AND DONT CARE IF YOU PAY DOUBLE FOR THERE ****TY SERVICE!
8 DAYS ON 8 DAYS OFF REALLY WHO CAN AFFORD TO PAY DOUBLE FOR A SERVICE THEN THEY GIVE YOU R170 DISCOUNT WHERE YOU HAD 8 DAYS OF SERVICE IF YOU ARE LUCKY!!!!!!!!!!!
8 DAYS ON 8 DAYS OFF REALLY WHO CAN AFFORD TO PAY DOUBLE FOR A SERVICE THEN THEY GIVE YOU R170 DISCOUNT WHERE YOU HAD 8 DAYS OF SERVICE IF YOU ARE LUCKY!!!!!!!!!!!