1 reviews | Active since May 2015
They are *****ing my money!
I upgraded my contract in May 2017. Since I received this mobile vodacom deducts R368.51 every month from my account. My contract amount is supposed to be R279 per month. I see this as ***** because this company is consuming my money every month! I call at least 4 times every month and speak to 10 different people on each call because they just transfer me from pillar to post. I need to cancel this contract IMMEDIATELY!!! I have been with vodacom for over 15 years now and this is the thanks i get for using their network. CANCEL MY CONTRACT AND GIVE BACK THE MONEY YOU OWE ME!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Shabbir,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day Shabbir,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian