1 reviews | Active since Nov 2016

21 May 2019, 20:46

THESE ******* *****ING MY AIRTIME STILL

12 May VODACOM ******* *****ING MY AIRTIME ONCE AGAIN!!! OVER R150 OF MY AIRTIME VARNISHED ON A SIM CARD THAT IS ALWAYS IN A WIFI ROUTER!!! HOW DO YOU EXPLAIN THIS VODACOM??? I WANT MY AIRTIME ASAP. ------------------------------------------------------------------------- THEN FORGI FROM VODACOM CALLED, RETURNED MY ****** AIRTIME AND **** THAT THIS NONSENSE HAS BEEN STOPPED, BUT THESE THIEVE CONTINUE TO ***** MY AIRTIME. CAN'T WAIT FOR MY CONTRACTS TO END. IT'S TIME TO MOVE NOW.

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Replies (2)
Vodacom
Vodacom's reply22 May 2019, 06:46
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply22 May 2019, 08:52
Official
Dear Kabelo, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been resolved.   Regards,  Consumer Website Team(SA)