These reviews are the only way I can get Vodacom to talk to me!!!

<p>Vodacom, why do you even have a call centre when we are made to wait Gods knows how long for someone, ANYONE, to answer? </p> <p> </p> <p>This is the second problem I've had with Vodacom in the last week. Firstly my router delivery was forgotten about, and now that I finally get my delivery, I had to call the call centre again to ask for the accompanying SIM card to be activated. The agent told me 24 - 48 hours. Well it's about 72 hours later and still no joy. Then I try to call your "customer couldn't care less" centre and get put on hold for 5 hours. </p> <p> </p> <p>I am at my wits end. The only reason I am not switching to another provider is because of the hassle that may be involved. But this whole process is so much hassle I'm starting to wonder whether switching will actually be easier. I don't think I've EVER dealt with a more useless company in my life. </p>