TD
Thokozani D

1 reviews | Active since Mar 2015

04 Mar 2016, 15:29

These guys 're just a bunch of ******** *****ing o

So end of February my account was frozen coz the bank wanted my proof of res which is a FICA requirement. My debit order bounced and I went to pay directly at a Vodacom outlet that's at Cresta. I was never in arrears and suddenly this month end they deduct a HUNDRED rand extra from my account! I'd understand if I ddnt pay them for the entire month but continued to enjoy full use of their services but this wasn't the case. These people r just a bunch of ******** and they are so ***********, it is the bank that must charge you for bounced debit orders and not a mere ****ty service provider like the irritating clowns *****ing from the public. Down with this nonsense, I will create an online petition and take this further!

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Replies (1)
Vodacom
Vodacom's reply04 Mar 2016, 15:41
Official
Hello Thokozani Dube,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team