1 reviews | Active since Oct 2011
THERES NOT A SINGLE PERSON IN THE WHOLE OF VODACOM WHO CAN ASSIST ME IN SORTING OUT THE MISTAKE THAT VODACOM MADE!!!!
<p>THIS THING WITH VODACOM IS GOING ON FOR OVER A MONTH NOW AND NOT A SINGLE PERSON CAN ASSIST ME.I'VE WRITTEN TO THE CEO'S OFFICE AS WELL AND NOT ONLY ONCE, BUT RECEIVED NO RESPONSE WHATSOEVER.THEY DEBITED MY ACCOUNT WITH R2555.34 THIS MONTH WHICH I HAVE REVERSED BECAUSE THEY ARE NOT AUTHORISED TO DEBIT MY ACCOUNT WITH THAT AMOUINT. I HAVE TRIED EVERYTHING IN MY POWER TO SORT OUT THIS MESS THAT THEY HAVE CREATED BUT TO NO AVAIL.NOBODY CAN TELL ME WHATS GOING ON.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
