aF
auresha F

1 reviews | Active since Jul 2016

28 Jul 2016, 06:41

There was never such a thing

<p>After 3 months of waiting for a "free gift" I have realized that the manager at Liberty mall Vodacom does not know how to call back a customer, that Vodacom does not know what the meaning of a free gift is becasue it is a fallacy and that i MUST close out all contracts with Vodacom.</p> <p>But then this is SA and this is the culture - no customer service!</p>

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Replies (1)
Vodacom
Vodacom's reply28 Jul 2016, 06:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team