There should be a class action lawsuit about vodacom making it as difficult as possible to cancel a service !!!!!!!!!

Item: Vodacom
Rating: 1
Author: Mynhardt van der Walt

Spent two hours on the phone to cancel a service that they left on my account after an upgrade .. spoke to 4 agents .. verified myself 4 times .. only to be told that Cancelations cant cancel the sevice due to the fact that customer service has the account open .

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Vodacom's replyOfficial

02 Oct 2025, 10:13

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply02 Oct 2025, 10:13

Official