There are network issues and we cannot use the Vodacom lines

Nobody can talk on a vodacom line, because it sounds like talking in a tin. You cannot hear anything anyone is saying who is trying to phone you. While you still try to call or talk, the lines are just cut off.

We are paying an enormous lot of money for our Vodacom contract and then we cannot even use the service. If I report is, we have to wait for 48 hours. We need to communicate, we are in a client business. I Vodacom going to stand in for business income we may loose because of their back connecting? 48 hours waiting time is NOT acceptable.