There are also times when Vodacom gets it spot on correct!
Posted a request to Vodacom re a billing error via Vodacom Support on X, and after validation to prove I'm me, Vodacom called me and resolved my issue within one 5 minute call. Thank you Vodacom!
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Vodacom's replyOfficial
11 Mar 2025, 14:06Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. RegardsVodacom Consumer Website Team
Vodacom's reply11 Mar 2025, 14:06
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. RegardsVodacom Consumer Website Team