AR
André Rocher

1 reviews | Active since Jul 2011

25 Feb 2015, 10:37

Then I'm good enough then I'm not

Vodacom must really do something about their screening system for contracts. It really borders on the ridiculous. I had a Vodacom contract for more than 8 years. When I wanted to reapply via their call center I was rejected without them being able to give me a reason. In all fairness somebody did phone to say I can try and reapply in store. Which defy the reason I phoned the call center.....convenience. So today I get a phone call from non other than Vodacom to tell me I've been preselected for an Ipad contract worth more than the one I app**** for and was rejected a mere 3 weeks ago. Does it strike anybody else as ridiculous? <br>

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Replies (1)
Vodacom
Vodacom's reply25 Feb 2015, 10:45
Official
Hello aroc77,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team