Theives
And... they continue to ***** my money. I recharged my account with data and airtime about 20 minutes ago only to get an sms to say that i have run out of both about 5 minutes ago. I check my account and my balances say 0.00 when i have not even used any of my data or airtime. This has happened on a number of occasions now. They are completely pathetic. Please do not use their services as you will only ever be ****** by vodacom.
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Replies (2)
Vodacom's replyOfficial
23 Nov 2017, 10:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Nov 2017, 10:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Nov 2017, 13:07Dear Kathleen,
We thank you for bringing it to our attention and do apologise for the inconvenience.
As per our discussion, feedback has been provided.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Nov 2017, 13:07
Official
Dear Kathleen,
We thank you for bringing it to our attention and do apologise for the inconvenience.
As per our discussion, feedback has been provided.
Regards,
Vodacom Consumer Website Team
Best regards,