Their Loose systems become your nightmare

My dad was de*****ed by a Vodacom employee who used his details to get herself/himself a contract- they admitted to this and refunded his money (after black listing him and countless follow up calls to them). Now he cannot get a new phone because their system has black listed him - the person from Vodacom that followed up our case kept saying it was cleared - dad kept going to the store only to be told his profile has not cleared. 3 times this week and a couple more times last week - same story for something they said takes 4 hours to clear.

If our village had other cellphone network reception we would have long gone to MTN or CellC but here we are...prisoners of Vodacom's lack of systems that HELP their customers!