ZR
Zintle R
1 reviews | Active since Sept 2015
24 Jan 2024, 03:38
THEIR CUSTOMER SERVICE EMAIL IS NOT WORKING SINCE LAST YEAR FEB 2023
THE CUSTOMER SERVICE EMAIL IS DAMN USELESS NO ONE RESPONDS YOU SEND EMAILS TO COMPLAON NO ONE IS INTERESTED,SINCE LAST YEAR I HAVE SENT EMAILS WITH NO REPLY. THIS YEAR I EMAILED THEM ASKING THEM TO CHANGE MY DEBIT ORDER DATES GUESS WHAT NOTHING WASDONE I CALLED AND WAS TOLD A MANAGER WILL CALL ME AND NO ONE DID TILL TODAY THE CUSTOMER SERVICE EMAIL IS A LIE. WE HAVE NO PLACE TO COMPLAIN TO THIS IS REALLY A DISASTER.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
24 Jan 2024, 07:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Jan 2024, 07:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
