CO
Charlene O
1 reviews | Active since Nov 2012
29 Sept 2021, 10:54
Theft with theft cover
I have upgraded online. Now I have theft cover that I didn't want and 2 phones added to that theft cover that I don't even own. I'm on the line now for 10 minutes waiting without being helped.
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Vodacom's replyOfficial
29 Sept 2021, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Sept 2021, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team