LC
Leon C

1 reviews | Active since Jan 2015

05 Jul 2018, 18:34

Theft of Personal Information by Vodacom

I received a call from a consultant from ********** and she stated that they are affiliated to Vodacom, REWARDSCO South Africa which is based in Umhlanga Ridge, KZN, regarding Vodacom Rewards. She had all my personal information, ID, Address, Vodacom Contract, etc. If this company is NOT part of Vodacom, HOW is it possible for these people to have all my personal information as I never heard of them NOR did I ever had contact with them??? They even send me a SMS . My only conclusion is that Vodacom leaked/sold my personal information to 3rd parties which is TOTALLY against the POPI Act!! This is not what one expect from a so called Blue Chip Company! If I'm going to suffer any financial losses, I will hold Vodacom responsible for it.

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Replies (2)
Vodacom
Vodacom's reply05 Jul 2018, 20:27
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Jul 2018, 10:31
Official

Dear Leon

Kindly note that the above query has been attended to and feedback has been provided.

Kind Regards

CJ