Theft of money from Vodacom

I paid Vodacom an amount of R5248.01 on 28th May 2021. Shortly thereafter while checking my credit card statement I discovered that Vodacom had deducted the payment of R5248.01 THREE times - the last two without my authorization or knowledge. I have a credit card statement which clearly shows these ******* deductions. I have Vodacom statement which clearly shows these ******* deductions being credited to the account. The Vodacom statement also clearly shows I am in credited with R15744.03. I have repeatedly requested Vodacom to refund this money. I have been met with excuses and incompetency. I am now giving Vodacom 5 working days to return these funds. Failing which I will lay a charge of theft against Vodacom and seek legal advise which has been offered to me probona (free).

Sarah Bruce