THEFT OF FUNDS FROM MY ACCOUNT

<p>I cancelled my account with Vodacom last year after 15 years because despite reporting to them that I had very limited cell phone reception at my new home (which is ironically 2km from Vodaworld) they never bothered to send a technician out to my house to try and resolve the problem - despite visiting Vodaworld several times to report the problem.</p> <p> </p> <p>Having cancelled my account, I am still having monthly amounts being deduced from my bank account dating back to December 2016 for a number I have never owned, and for a person I have never met. I reported the problem initially in February 2017, and to date the problem has still not been resolved. </p> <p> </p> <p>A total of R2820.10 has now essentially been ****** from my bank account by Vodacom, and their legal department seems incapable of putting a stop to the monthly deductions, or refunding the monies taken. </p> <p> </p> <p>Shame on you Vodacom for:</p> <p>a) not caring about our 15 year relationship and wanting to resolve the cell phone reception problem and b) for not resolving the billing problem as soon as it was reported to you.</p>