SG
Sipho G

1 reviews | Active since Apr 2021

22 Jul 2021, 14:52

Theft of data

Once again i ask Vodacom to answer the below question...

Why if i have a whatsapp 30day data bundle, and i buy normal day to day data, does my day to day data get used when i am using whatsapp???

Stop wasting my day to day data on whatsapp use... how simple can that be.

Because now what happens is that i buy my day to day data to use for other activity and vodacom keeps eating it when i am on whatsapp, therefore i have to keep buying more data,..then when my day to day data is diminished they use my whatsapp ticket...how ridiculously ridiculous is that?.. how many people are you doing this to?

0
Replies (1)
Vodacom
Vodacom's reply23 Jul 2021, 07:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team