OK
Orphen K
1 reviews | Active since Mar 2019
02 Mar 2019, 19:25
Theft of airtime by Vodacom
I am driven to the verge of madness by Vodacom. Airtime is lost and call center agents tell different things whenever you call. This is *****ing. And it is getting serious and oit of hand. I bought airtime twice for R55 and on both occasions it went missing.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Mar 2019, 10:07Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2019, 10:07
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Mar 2019, 16:15Dear Orphen,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have had a look into the account and the matter has been resolved. We have rep**** to your query via email with the feedback. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have had a look into the account and the matter has been resolved. We have rep**** to your query via email with the feedback. Regards Consumer Website Team(SA)
Vodacom's reply04 Mar 2019, 16:15
Official
Dear Orphen,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have had a look into the account and the matter has been resolved. We have rep**** to your query via email with the feedback. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have had a look into the account and the matter has been resolved. We have rep**** to your query via email with the feedback. Regards Consumer Website Team(SA)