MS
Maria S

1 reviews | Active since Aug 2014

20 Mar 2022, 14:04

Theft, lies, incompetence

Theft, lies, rude agents. All in a days work for Vodacom. Almost 2 months trying to rssolve bunged upgrade - which i was in 2 months about to start with. Do they care that they are *****ing from us? NO!! Wesaw that when data charges came down and refusd to do the right thing. Instead they used technicalities that we have a contract and only passed the benefit to prepay clients. This is where loyalty actually came to bite you in the ass

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2022, 19:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team