JT
James T

1 reviews | Active since Jan 2015

13 Feb 2015, 15:55

THEFT & LIES!

Hello, <br> <br> I recently signed up for a 1GB data top for R69/month up in Nov 2014, i also have a 2GB data contract that's R99/month. From November until now i have been promised that i would be paid back the monies *******LY taken out of my account, at the vodacom shop they made an error in paper work and made it an open contract that i did not sign for, today i went and got a copy of this document and bank statements certified to prove that they have taken monies they should never have!<br> <br> I have been refunded a portion of the money but a large number is still outstanding, is it common practice to ***** from us vodacom? I will have a meeting on Wednesday 18th Feb with attorneys to take this matter further, if MY money is not refunded into my account in 48 working hours! (JUST AS EASILY AS YOU TOOK IT OUT)<br> <br> If ELDRIN NATHAN BROOKS is able to respond to me that would be great as he seems to be the only one working at vodacom who knows what to do!!!<br> <br> Thank you, <br> <br> James Turley.

0
Replies (1)
Vodacom
Vodacom's reply14 Feb 2015, 08:37
Official
Hello JTurley,

We apologise for the delay in resolving this matter.

One of our consultants will contact you to assist with this issue.

Kind regards
Consumer Website Team