Theft. ********. Useless app. App offline. No help at all. No refunds for their mistakes.

Item: Vodacom
Rating: 1
Author: Hercules P

*********. I work abroad and every day R30 gets deducted from my account even though my roaming and mobile data is off. I have lost a lot of money like this and they do not care or refund you. And the app does not work in foreign countries so forget about getting any assistance from them. Voda*********

Helpful (0)

Replies (1)

Vodacom's replyOfficial

19 Nov 2022, 11:19

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply19 Nov 2022, 11:19

Official