Theft by Vodacom

On the 14th of September I purchased goods from a company, who is using a Vodacom hand-held credit card machine. On the 17th of September this amount was deducted from my bank account. Then on the 26th of September (which is a Sunday) the same amount was deducted from my account again, at the same company. This company does not operate on a Sunday. When I queried the company in question as to what was going on, I was asked to go to my bank and verify that this amount was double deducted from my account, which it was. The company then contacted Vodacom to see what is going on. Vodacom admitted that this has happened previously with other customers at other companies. Every time the company and I request when the money is going to be paid back, we get told that "it is still under investigation"! This is going on for 4 weeks now and I am ****ed off that money was ****** from my account. The amount might not be a lot to Vodacom, but it is money I urgently need to purchase groceries with. All proof has been forwarded to Vodacom with no apology or repayment of my money. A charge of theft will be lodged at SAPS if I do not get my money paid back! Vodacom also needs to reimburse me for all my time, fuel and cell calls!