1 reviews | Active since Jun 2014

20 Apr 2019, 09:57

Theft by vodacom

This morning i received an sms stating that my data bundle has been depleted. I would live to know how that can be seeing that i always have my mobile data off on my phone. And to top it all off i have wifi at work and home. This is theft.

0
Replies (2)
Vodacom
Vodacom's reply20 Apr 2019, 11:15
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply23 Apr 2019, 10:56
Official
 Dear Cameron 

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query. 

We apologize for the inconvenience and the service experienced. 

Have a great day further. 

Vodacom Consumer Website Team 

Best regards,