1 reviews | Active since Nov 2012
Theft by Vodacom!!
Good day,
In August 2017 or so I upgrade my vodacom contract. The contract is fixed for 24 months. Since May this year, the tariff went up from R659 to R718.14.
I called Vodacom to query this and spoke to Taryn on a recorded line. I advised her that the contract is fixed and this is theft! She told me unfortunately nothing will be done about it and that none of my money will be refunded as the tariff that I am on has had a price increase although my contract is fixed for 24 months.Is this how Vodacom inspires loyalty to their customers?
I am in the process of taking legal action against Vodacom for full relief!
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
