1 reviews | Active since Aug 2012
Theft at the best after cancellation.
If I could give you a zero star rating, I would, but there is no such option. In August, I contacted Vodacom's Contract Cancellation department to terminate my account and was informed that my final payment would be due in September. Despite this confirmation, Vodacom has continued to invoice and debit my account for the past four months. I am appalled by Vodacom's lack of professionalism and disregard for its customers. I followed the proper procedures for cancelling my account, but Vodacom still deducts funds out of my account on a monthly basis. I see this as theft as I have instructed the call centre agents numerous times to cancel my contract. I do not pay for your incompetency and all I'm asking is to close my contract in give my money back you stole from me.
