Theft and *****

Vodacom VodacomVodacom Vodacom South

I am so sick and tired of your lack of service and urgency when it comes to ***** and theft.

My account has been mismanaged under your care and you have ****** money directly from my bank account. Please change all of my accounts to prepaid immediately as I hereby withdraw your rights to debit my bank accounts.

This is a public announcement because I want it on record as I cannot get hold of you in anyway.

1. Call centre says that the solutions team will phone me 2. Solutions team sends me a reference number 3. Solutions team does not call 4. Solutions team sends a message saying case has been resolved 5. Call centre says go into the store I opened my contract at - that store no longer exists 6. I reach out on social media to you in a private message and you tell me to phone the call centre

Am I the only one that can see how ridiculous is? How are all my family top up contracts suddenly open ended and purchases being made that I have not benefited from? How is it that I have 100 extra minutes that expire at the end of the month yet I’m being billed for calls ON A FAMILY TOP UP?

This is theft and I will not tolerate it. Please action my request as stated immediately. I will take my business elsewhere.

#vodacomsucks #vodacomtheft #vodacom*****s #vodacomSA