1 reviews | Active since Aug 2009
Vodacom allowed subscription services to be deducted from my account without my consent. In total it was just over R700-00--I told customer services that it is theft and I`ll be opening a case at the local police station and contacting the consumer board. Now today they send me an sms stating that they are giving me R175-00 airtime as a goodwill gesture (Just to keep my mouth shut !!!)---Sorry I want my R700+ back !!!!!!
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Kind regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Kind regards,
Vodacom Consumer Website Team
Best regards,
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