1 reviews | Active since Nov 2016
Theft
Every day for the past 8 months R10 has been deducted from my airtime for subscription I have never subscribed to. Vodacom says they cannot refund me or help me recover my money from the thieving company VIP Games or MT digit. I want my money back. How are these people able to do this. I want a full investigation from Vodacom or else I am going to media with this.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Fabian,
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
Your query has been addressed and a credit has been loaded on your account For the amount of R510.00. The credit will reflect within 3 working days on the account.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
Dear Fabian,
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
Your query has been addressed and a credit has been loaded on your account For the amount of R510.00. The credit will reflect within 3 working days on the account.
Regards,
Vodacom Consumer Website Team
HS
Best regards,