1 reviews | Active since May 2017

23 May 2017, 08:00

Theft

<p>My phone was ****** on Saturday and the ***** then transferred airtime from my phone to another number. I attempted to obtain this number from Vodacom numerous times, only one person was slightly helpful and tried to give me the number but the call was cut off. All I am looking for is the number that my airtime was transferred to so that I can pass this to the police as they have requested.</p>

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Replies (1)
Vodacom
Vodacom's reply23 May 2017, 09:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team