1 reviews | Active since May 2014
Theft
<p>I am so deverstated by how Vodacom has managed to ***** from me. I've got a data contract that I pay R349 pm for, but October I was billed R1541.02 and November R4877.86. When I contacted the call centre they told me the amount was inflated by out of bundle data usage. What I am failing to understand is how on earth was the limit that I set at DION Wired, when I upgraded this year, removed. I called DION Wired The Grove Mall and the sales agent assured me that she had put a limit on the account. She also told me most of her customers complained as when Vodacom changed their system their settings were changed. Between Dion Wired and Vodacom someone must explain to me why I should pay for this.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
