1 reviews | Active since Jun 2011
<p>Please can vodacom advise how a device that I purchased from Cell C has been blacklisted by vodacom? your customer care line 082 111 is useless. I am not even a vodacom customer. THis is theft and ***** and I want the blacklisting removed off of the device immediately. The supervisor in your contact centre put the phone down on me after spending a half an hour on the line with her, I told her I will not end the call until the blacklisting has been removed or I will complain to ICASA. I cant remember her name because I am fuming that vodacom has claimed a device that I am paying for through cell c! I will NOT go into store I will NOT sign any document. The device does not belong to Vodacom so vodacom has no right to blacklist the device. Remove the blacklisting immediately. The device is NOT vodacoms.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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