Theatre of the absurd act 2

The spectacular incompetence of this organisation never ceases to amaze. Is there absolutely no communication between various departments? So the hello Peter team confirms my credit...I have the email. But accounts has no record of this. And this is about the 10th time I have spoken to accounts and or customer services and there is NOTHING in my record that these conversations have taken place. So I go around and around in circles.

To add to the confusion, I get a call saying a credit has gone into my account, but the call drops. No call back but when I call to ask what's going on....NO record of this! Speak to accounts again about why they are not calling my direct debit from FNB, no idea. Woman from accounts starts getting ****y with me! Why I ask does nobody seem to talk to anybody else in the organisation. Don't blame me for your incompetence. Then to add further confusion, I get an auto call yesterday saying I now owe them R4000!

I am now hoping Vodacom take legal action against me. I look forward to rolling out all my email and text and phone logs to illustrate just how bad they really are. The regulator really needs to look into how these guys harass their clients when it's their incompetence that's to blame.

Back down the rabbit hole waiting for act 3. Can't wait to see how stupid this gets. Thank god for WiFi and WhatsApp.