The worsted network by far VODACOM
In April 2019 vodacom send me a sms notification for upgrade after they have send me a sms I have waited for a day and went to one of the vodacom outlets. I told the lady that vodacom have send me a notification to upgrade. She explian to me that I will have to make a payment of a ex amount because the contract will expire only in June. I told her that is fine I will have no problem to make the payment. So she went to do the paperwork and and that the phone is on order is will arrive during the weeks. It was in the new month plus minus a week or so when she phone me and tell me that the phone have arrive I can come and collect it. As the month end approach I make the the new payment with my other contract money of 1600. After that vodacom start to phone me and tell me that I am in arrears and I made a short payment I told them that it is impossible due to the the new contract with vodacom. They told me that they have all ready send me a statement on the first and i need to pay that in full regarding the new contract that I have taken. I ask vodacom that you will make 200% profit out of me what is going to happen with the 20 g i did not use in full and the unlimited calls that I have not use also that they will make a GOOD profit out of me. They could not answer me they just continue to say a have to pay other wise they going to cut my line. We are in August 2019 and did not skip any payment of the new contract together with the other two small ones and know they cut the line. After I have phone them again and ask them to send me their Managing Director office number so I can ask him how does this work and HOW many customers do they stole from each and every month data and airtime. I am with vodacom sins 1995 and their services are getting worse and worse by the day and money of their customers getting spend on bonus and and and Im still waiting sins yesterday for the Managing director office number after they make a recording and tell me they going to send me the number. VODACOM for me that have spend millions on your products and being loyal to your network is this how you treat loyal people or customers Then good luck in the future I will post as much bad service reports as I can because you do not deserve any loyal customers. I went to Australia for holiday and to be honest I received the best service there with a pay as you go sim card that is what I have called service and Im not even have a contract on VODACOM have to learn something