1 reviews | Active since Nov 2016

06 Mar 2018, 15:57

THE WORST WORST EVER EXPERIENCE WITH VODACOM

PREMATURELY PAID OF MY CONTRACTS DUE TO BAD SERVICE, STILL CANNOT GET MY REFUNDS 6 MONTHS LATER, PREMATURELY PAID TWO LINES, THEY ARE NOT CANCELLED, RATHER I OWE THEM MONEY FOR PREMATURELY PAYING 4 LINES/CONTRACTS. SUCH BAD MANAGEMENT AND PROCESSES

0
Replies (1)
Vodacom
Vodacom's reply06 Mar 2018, 16:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team