CvdW
Caria van der Watt
1 reviews | Active since Jan 2015
20 Sept 2025, 12:20
The worst WiFi network
I’ve been waiting since the 5th of September for my WiFi to be connected. After numerous calls ranging from 20 to 40 min I still don’t have WiFi. I don’t even have words to describe the insanity of the situation. After my last call today, I was told my ticket had been closed.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Sept 2025, 16:11 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Sept 2025, 16:11
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Sept 2025, 15:11Dear Caria.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the relevant department who will be contacting you to offer further assistance. We will therefore close the matter on Hello Peter.
Have a pleasant day further.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the relevant department who will be contacting you to offer further assistance. We will therefore close the matter on Hello Peter.
Have a pleasant day further.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Sept 2025, 15:11
Official
Dear Caria.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the relevant department who will be contacting you to offer further assistance. We will therefore close the matter on Hello Peter.
Have a pleasant day further.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the relevant department who will be contacting you to offer further assistance. We will therefore close the matter on Hello Peter.
Have a pleasant day further.
Regards
Vodacom Consumer Website Team
Best regards,