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DLC
1 reviews | Active since Feb 2025
25 Nov 2025, 07:52
The WORST Vodacom service
The absolute WORST service I've ever experienced.
After paying at the Vodacom store to keep my account up to date, they did not receive my payment. After sending the POP multiple times to multiple emails provided by Vodacom, I've been suspended for paying on time. I've been begging for help, NOTHING!
How do you pay for a service that can't even locate the payment that was paid at a VODACOM STORE?
It's difficult to put in words the amount of discomfort this has been so far. I have no idea what else to do.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
25 Nov 2025, 09:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Nov 2025, 09:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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DLC's updateReviewer Update
25 Nov 2025, 09:22Let's see.
I would be surprised if you will actually follow through.
Note** This is being shared. I WILL motivate everyone I know to think again about dealing with you.
I would be surprised if you will actually follow through.
Note** This is being shared. I WILL motivate everyone I know to think again about dealing with you.
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DLC's update25 Nov 2025, 09:22
Reviewer Update
Let's see.
I would be surprised if you will actually follow through.
Note** This is being shared. I WILL motivate everyone I know to think again about dealing with you.
I would be surprised if you will actually follow through.
Note** This is being shared. I WILL motivate everyone I know to think again about dealing with you.
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DLC's updateReviewer Update
25 Nov 2025, 12:29I have responded as requested.
No acknowledgement.
No acknowledgement.
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DLC's update25 Nov 2025, 12:29
Reviewer Update
I have responded as requested.
No acknowledgement.
No acknowledgement.
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DLC's updateReviewer Update
25 Nov 2025, 13:16One hour after sending the requested email, no acknowledgement or anything?
Please take this case seriously.
Please take this case seriously.
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DLC's update25 Nov 2025, 13:16
Reviewer Update
One hour after sending the requested email, no acknowledgement or anything?
Please take this case seriously.
Please take this case seriously.
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DLC's updateReviewer Update
25 Nov 2025, 15:14From pillar to post... UNREAL HOW BAD THIS FLIPPEN SERVICE IS!!!
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DLC's update25 Nov 2025, 15:14
Reviewer Update
From pillar to post... UNREAL HOW BAD THIS FLIPPEN SERVICE IS!!!