The WORST SERVICE PROVIDER EVER

Very Bad...

No CUSTOMER SERVICE, ABSOLUTELY THE WORST PROVIDER.

Good day.

Is it possible for you Mr Mohamed Joosub to give me a call back regarding my account, i have just absolutely had enough of vodacom, i have been a client for many many years and this is how you treat your vodacom customers?

Nooo Mr Mohamed i am very unpleasantly unhappy with the fact that your clients doesn't have a say and should only pay pay pay but the service is up to S... ?

I have been attempting to sort out my account on numerous occasions where i had to leave work to go sit and "Try" sort out my account.

Your consultants just upgrades WITHOUT consent or calling me to confirm. I am paying R4000 + a month for an " package i should be paying R600 - R800 per month.

I have 7 lines on my name , its gets upgraded automatically without an option to terminate the contract. I have 4 nrs now due for either upgrades or cancelation, i phoned the cancelation department just to be told " EISH I CAN HELP" REALLY???? What the hell are you doing behind the desk then? Getting paid for free ?

Please contact me as soonest as today please or i will have to take other steps.

I am adding the date and time to this email for verification and timeframe purposes. 23 October 2020 9:03 am.

Regards Mr A De Swardt